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Returns & Refunds

We offer sample sizes of all of our teas for you to try before committing to buy larger quantities of a product which isn’t your cup of tea! These little pouches contain enough for you to make at least two cups. If you are not sure whether you will like a particular blend we suggest that you try a few samples or get in touch with us with your usual preferences and we can make some recommendations based on these.

We aim to please, however, if we fall short and you are not completely satisfied with your purchase, please return the item/s back to us unopened in an unused condition within 7 days of purchase. Provided that the items meet our requirements will contact you to arrange for an exchange or full refund for the cost of the items to be put back into your account. If you do have any problems please contact one of the team via email:

If you wish to cancel your order and it has not yet been dispatched you
will be issued with a full refund in due course. If your items have been dispatched you will then need to follow the returns procedure.

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